Hussmann Digital Solutions are proud to announce the implementation of our cutting-edge Electronic Shelf Label (ESL) solution across IGA Megafresh stores in Brisbane. This project highlights the significant impact ESL technology can have on streamlining store operations, improving pricing accuracy, and enhancing team productivity.
Addressing Key Challenges
IGA Megafresh stores were facing significant challenges, including maintaining pricing integrity, managing frequent ticket changes, and optimizing staff efficiency. With up to 25% of price tickets requiring weekly updates, labour was stretched thin, impacting the store’s overall performance.
“Ensuring pricing compliance was a constant battle,” said Owner Dom Casagrande. “The weekly ticket changes took a toll on our team, pulling them away from more important tasks like assisting customers and managing stock.”
Seamless Integration for Maximum Impact
The ESL system which is fully integrated with the FutureNet convenience POS, automated pricing updates, eliminated errors, and synchronized changes across multiple stores. This ensures that prices and specials displayed on the shelf are always accurate and match what scans at checkout, providing customers with confidence and consistency in their shopping experience. This feature also enabled IGA Megafresh stores to become more agile to pricing updates, particularly in the fresh produce section, and respond quickly to market conditions.
“The automation ensures shelf prices always match at checkout, which has been a game-changer for us and our customers,” Operations Manager Nick Koutsis shared. “Updates happen in seconds, and the ability to synchronize across our 2 stores via the Futurenet Controller has been a huge time-saver.”
A Win for Everyone
The ESL solution not only improved operational efficiency for IGA Megafresh but also boosted team morale by freeing staff from time-consuming manual tasks.
“Our team is happier and more engaged now,” Dom added. “It’s allowed them to focus on customers and other value-adding activities, which has made a noticeable difference in the store.”
Why Choose Hussmann
At Hussmann, we pride ourselves on delivering innovative, seamless solutions that meet our customers’ needs. From the initial quote to final installation, our team worked closely with IGA Megafresh to ensure a smooth and successful rollout.
“Hussmann delivered exactly what they promised. The entire process was seamless, and we wouldn’t hesitate to recommend them to other retailers considering ESL,” Dom and Nick concluded.
Interested in transforming your store with our ESL technology?
Contact us today to learn more about how Hussmann can help your business.
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